This privacy policy describes the rules for processing your personal data, your rights and our obligations. We use the latest technical and organizational measures to ensure a high level of security for the data processed and to ensure protection against unauthorized access.

Data controller: SIA

1. Purpose

Take care of the security of customer data and their confidentiality, in accordance with EU Regulation 2016/679 (04/27/2016). Provide clients with transparent and fair processing of personal data.

2. Principles of personal data protection

2.1 Process data fairly, transparently and legally.

2.2 Collect personal data for clearly defined and legitimate purposes and not subsequently process it for other purposes.

2.3 Ensure that personal data is accurate and update it when necessary. Take measures to ensure data accuracy - inaccurate data is promptly corrected or deleted.

2.4 Personal data is processed with appropriate technical and organizational measures to ensure adequate security of personal data, including protection from unauthorized or illegal processing, as well as from accidental loss, destruction or corruption of data.

3. Personal data processed

3.1 KV Flower Boutique processes the following personal data that is necessary to make a purchase, payment and delivery in the online store www

• first and last name of the customer and recipient;
• delivery address;
• telephone number of the customer and recipient;
• customer email address;
• by indicating information about third parties receiving the order, the client confirms that he has consent to the transfer and use of their personal data;
• name of the enterprise, registration number, legal address, VAT payer identification number if the customer is a legal entity.

3.2 The client at any time has the right to refuse to transfer to us the right to process personal data that is used for individual and general offers, lotteries, promotions and projects by submitting his refusal in writing by email

3.3 We transfer the client’s personal data to law enforcement agencies and government agencies in the manner prescribed in the regulations of the Republic of Latvia.

4. Access to the client’s personal data, changing and deleting data

4.1 The client has the right to demand that the processing of his personal data be stopped and that it be deleted. Client data will be deleted upon receipt of the request. Client data will not be deleted if upon receipt of the request it is determined that:

• customer data is needed to achieve the purposes for which they are processed;
• the client has not revoked his consent to the processing of his personal data;
• the client does not agree with the processing of his personal data, but this processing is necessary for our legitimate interests;
• We are obligated to process the client’s personal data by state and European Union regulations;
• We need the processing of client data to apply, use and protect the client’s legitimate interests

4.2 Requests to delete data must be sent by email

5. Cookie

Cookies are small text files that are downloaded to your device when you visit a specific Internet page. Such files enable us to recognize your device and improve the functionality and ease of use of our website. Cookies can be managed through your browser settings, choosing which files you want to accept and which to delete. At any time, the client can refuse the use of cookies by deleting them from their browser. Also, the client can withdraw his consent to the use of cookies at any time by writing a request to the email address. By withdrawing your consent, you must delete the corresponding cookies in your browser. It is important to know that if you refuse the use of cookies, you will not be able to use our page.